%0 Journal Article %T APPROACHES TO FORMATION AND EVALUATION OF BUSINESS PROCESSES FOR SALES OF EXHIBITION SERVICES %A Ivanova, D.N. %A Esina, O.N. %A Alexandrov, Y.L. %K exhibition service, signs of business processes, “GAP” service quality model %J Trade, service, food industry %D 2024 %N 4 %P 11 %I Siberian Federal University